Frequently Asked Questions
PureSource Water, Inc. is a small, family-run company, and a part of the community we serve. Learn more here.
What is the current water service cost?
Water rate is currently $124.55 per month flat fee. (This corresponds to $123.68 flat rate plus $.87 CPUC fee.)
What areas do you serve?
Our company provides water to homes located on Redwood Drive, Pacific Heights Drive, and Forest Park Lane in Aptos, CA.
Is California under drought conditions?
The U.S. Drought Monitor (USDM) is updated each Thursday to show the location and intensity of drought across the country. This map shows drought conditions across California – Visit this link: Drought Monitor
Can I sign up for News and Notifications?
You can request being added to our list by using the form at the bottom of the page. We will never share, give away, or sell your email address. We only use it for notifying you of important information regarding your water service.
What happens if I don't pay my bill, or my landlord doesn't pay?
Upon a bill becoming delinquent, the Utility shall give the person or entity responsible for payment of the bill (hereinafter referred to as “customer”) a notice of delinquency stating that water service will be discontinued after 60 days.
We have specific options and policies in place for Alternative Payment Arrangements or Extensions, Notice to Tenants or Occupants, Final Notice and Restoration of Service. Please read our complete policy, effective 10/1/24/. Link to policy: Discontinuation of Service for Non-Payment Policy (PDF)
Serving.
PureSource Water, Inc. is a private water company proudly serving homes on Redwood Drive, Pacific Heights Drive, and Forest Park Lane in Aptos.
Assuring.
Water quality is carefully monitored. See Consumer Confidence Report below.
Conserving.
Our County has water restrictions that PureSource Customers must abide by. Water conservation is a California way of life!
